Privacy Policy
Effective Date: July 31, 2025
1. Introduction
This Privacy Policy explains how Willow Information Technology Services, LLC (“we,” “our,” or “us”), the operator of MyMilitaryConnection, collects, uses, discloses, and safeguards information you provide when using our services.
By creating an account or using MyMilitaryConnection, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, you should not use the Service.
This Policy is designed to comply with applicable U.S. privacy law and to provide safeguards consistent with international standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to the maximum extent applicable.
2. Information We Collect
When you use MyMilitaryConnection, Willow Information Technology Services, LLC may collect account information, profile information (including partial DOB only), sponsor and service records, dependent information, aliases, user-generated content, and technical information such as essential and advertising cookies.
3. How We Use Information
Willow Information Technology Services, LLC, operator of MyMilitaryConnection, uses the information we collect to manage accounts, provide profile and community features, process user contributions, ensure security, and enforce our Terms.
Cookies and Session Management:
- Essential Cookies: Used to maintain secure login sessions.
- Advertising Cookies (Google AdSense): Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this site and others. Google’s use of advertising cookies enables it and its partners to serve personalized ads. Users may opt out via Google Ads Settings or www.aboutads.info.
- Consent: In jurisdictions where required (such as the EEA and UK), advertising cookies will not be placed unless and until you provide consent.
Legal Bases for Processing (GDPR/UK GDPR):
- Consent (for example, when you agree to the use of advertising cookies or voluntarily provide information);
- Contractual necessity (to create and manage your account and provide the Service);
- Legitimate interests (such as ensuring security, preventing abuse, and improving the Service), balanced against your rights and freedoms.
Personal data will only be used for the purposes described in this Privacy Policy and will not be used for any unrelated purpose without your consent.
5. Data Retention
We retain information as long as necessary or legally required. When an account is deleted, records still under your control are removed, but anonymized service/school records may remain. Backups may temporarily retain data before being purged.
6. User Rights
You have rights of access, correction, deletion, restriction, portability, objection, consent withdrawal, and non-discrimination.
Deletion (Erasure): Records you created and still control will be deleted. Records you created but that were adopted by another user remain under the adopter’s control. Records you have adopted remain under your control but may persist if linked to other users.
How to Exercise Rights: Access, update, or delete via account settings, or email info@wits-llc.com. Willow Information Technology Services, LLC will require verification of identity before acting.
7. Data Security
Willow Information Technology Services, LLC takes the security of your information seriously and implements technical, administrative, and physical safeguards, including password hashing, locked accounts after repeated failures, secure relational databases, encrypted connections, and limited administrator access. No system is 100% secure, and you are responsible for protecting your credentials.
8. International Data Transfers
Your information may be transferred internationally. For EU/UK users, we use Adequacy Decisions, Standard Contractual Clauses, and supplementary measures. Similar safeguards apply in other jurisdictions.
Google AdSense and Transfers: Advertising-related data may be transferred to Google or its partners internationally, subject to their data protection mechanisms. By using MyMilitaryConnection, you consent to such transfers.
9. Children’s Privacy
MyMilitaryConnection is only for users 18+. Dependent records may be created by parents/guardians and are limited to partial identifiers (including birth month/year only). Willow Information Technology Services, LLC complies with COPPA and deletes accounts improperly created by minors.
10. Limitation of Liability
The Service is provided “as is” and without warranties. Willow Information Technology Services, LLC is not liable for damages arising from use, data loss, interruptions, or unauthorized access, except to the extent limited by law.
11. Governing Law & Dispute Resolution
This Privacy Policy, and your use of MyMilitaryConnection, is governed by Virginia law. Disputes are resolved by binding arbitration in Virginia, with class actions waived. Willow Information Technology Services, LLC may seek injunctive relief for intellectual property protection.
12. Changes to this Policy
We may update this Policy. Changes will be posted with an updated Effective Date. Material changes may also be notified via the Service or email. Continued use of MyMilitaryConnection constitutes acceptance.
14. Contact Information
Willow Information Technology Services, LLC
Email: info@wits-llc.com
Registered in the Commonwealth of Virginia, USA